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| TIFF Originator | |
| Susannah Temple Profile | Location: 10 Berry Lane, BRISTOL BS7 9SA, UK Tel: +44 (0)117 979 1519 Email: info@functionalfluency.com I have worked in a variety of educational contexts - nursery to university - in a variety of roles for more than 5 decades. I believe human beings are natural learners. My passion is sparking off the process of learning and providing stepping stones along the way. I completed the creation of the Functional Fluency model and TIFF in 2002 and have been piloting, developing and using it ever since, along with licensing others to use it. I love using TIFF to help people learn about how they relate to others, and to expand what they already do well. |  |
Coordinator for Germany | |
| Jutta Kreyenberg Profile | Location: D - 67227 Frankenthal, Raum Mannheim, Germany Tel: +49 (0)6233-4599554 Email: Kreyenberg@functionalfluency.com Website: www.coaching-mentoring.org Als langjährige erfahrene Beraterin in Organisationsentwicklungsprozessen, Coach und Führungskräftetrainerin, habe ich erkannt, dass Führungskräften eine wesentliche Hebelwirkung zukommt. Deshalb liegt mir sehr daran, effektives Leadership durch Selbstreflexion und -regulierung zu fördern. In diesem Kontext setze ich TIFF seit 2006 im Coaching ein und bin immer wieder überrascht, wie schnell Menschen mit dieser Unterstützung ihre Wirksamkeit erhöhen. |  |
Coordinators for The Netherlands | |
| Rian Hoorens-Maas | Location: CUYK, HOLLAND Tel: +31 (0)611876808 Email: hoorens.maas@planet.nl |  |
| Lieuwe Koopmans | Location: HAARLEM, HOLLAND Tel: +31 (0)610922879 or +31 (0)235265095 Web site: www.lieuwe.net |  |
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| TIFF Providers in the United Kingdom: | |
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| Region: West Country |
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| Sue Ashby Profile | Location: BOURTON (Dorset/Wilts/Somerset border) Tel: +44 (0)1747 840470 Email: Sue.Ashby@functionalfluency.com I have worked for many years as a trainer and psychotherapist and am committed to supporting people to reach their full potential personally and professionally. I became a TIFF Provider in 2007 and currently use the Functional Fluency Model in training counsellors, clinical supervisors, nurses, and health managers in the Third Sector. In my private practice I use both the model and the TIFF Questionnaire to support clients to develop self-awareness and improve relationships at home and work. I enjoy seeing how quickly trainees and clients use their knowledge of Functional Fluency to reduce stress by relating positively to others. | |
| Lis Lowe Profile | Location: BRISTOL Tel: +44 (0)7808 705 287 Email: lis.lowe@functionalfluency.com I have worked in generalist HR positions and various related independent, advisory roles for over 30 years, across a range of private and public organisations. Much of what I do involves encouraging others to cooperate and address issues. I welcome TIFF, a personal development tool that empowers someone to change their behaviour if they choose to, and the Functional Fluency model that provides an ongoing framework and language for self reflection and group discussion. Thus as a TIFF Provider I aim, primarily, to contribute to positive working/learning environments and outcomes for all through supporting individuals to enhance their interpersonal effectiveness. | |
| Jayne Pearce Profile | Location: CARDIFF Tel: +44 (0)1443 402419 Email: Jayne.Pearce@functionalfluency.com I have worked as a secondary school teacher for over 30 years in a number of very different schools. I became a head of department at a very early age, probably as a result of my enthusiasm and passion for my subject and education in general. I became drawn to and enthused by TIFF as I believe the intention of a TIFF Provider and a teacher is one and the same. TIFF has enhanced my skills to empower and support, not only my pupils, but also my colleagues. I believe all humans have the potential to learn, develop and change in order to construct and decide their own destiny. TIFF provides me with a very effective tool with which to encourage personal change. | |
| Terry Wright Profile | Location: BRISTOL Tel: +44 (0)117 923 9615 or +44 (0)7711 704952 Email: terry@lawsonwright.com Website: www.lawsonwright.com I have many years' experience in Human Resources and now run my own company. I am a qualified and experienced business coach, mentor and consultant. I have experience of working with public, private and civil society organisations. I specialise in helping individuals and groups maximise their potential by removing the internal and external barriers that limit them. I have been a TIFF provider since the end of 2010. I use it with my coaching clients to enhance their awareness, help them make choices and increase their self confidence to implement changes. | |
| Region: Far South West |
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| Hilary Desousa Profile | Location: CORNWALL Tel: +44 (0)78914 70110 Email: Hilary.Desousa@functionalfluency.com I have been working with adults in a training and development role for over ten years and continue to be amazed at the personal achievements of adult learners and their commitment to improving their skills in their workplaces and professions. My overall aim is to provide a positive learning experience which enables individuals to recognise their potential and opportunities to develop themselves. I became a TIFF provider in 2010 and have used TIFF within workplace coaching and management development training. I have found TIFF complements a range of personal development activities and my clients to date have found it extremely insightful. | |
| Bill Heasman Profile | Location: BUDLEIGH SALTERTON East Devon Tel: +44 (0)845 324 0958 Mob: +44 (0)7929 432020 Email: Heasmanb@functionalfluency.com I lead a team of leadership and management educators and I am a Provisional Teaching and Supervising Transactional Analyst (with an organisational specialism). I am passionate about learning and development, believing that in learning lies the route to a better future for everyone. I have been a TIFF provider for seven years and use it mainly in leadership coaching, with transformational results. I work in a large public sector organisation and also have my own Transactional Analysis training and supervising business, which I mainly conduct online. | |
| Jane Hicks Profile | Location: ST AUSTELL Cornwall Tel: +44 (0)1726 61865, +44 (0)7789417992 (mob) Email: Jane.Hicks@functionalfluency.com Website: www.latenttalent.co.uk I have many years experience working in guidance, development and management roles in adult education in Cornwall, and am committed to helping people flourish in their professional and personal roles. I became a TIFF Provider in 2006, since when I have helped several hundred people to use TIFF to enhance their self awareness and learn to relate more effectively to others. I really enjoy supporting individuals using TIFF, and psychometric assessment tools as appropriate, to grow in confidence through the empowerment of using their strengths and bringing about the changes they want to see. | |
| Region: Central |
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| Finbarr Callan Profile | Location: LUTON, Bedfordshire Tel: +44 (0)7963 043647 Email: Finbarr.Callan@functionalfluency.com I currently provide training and consultancy for IT departments around service and process improvement, based on a framework called ITIL. I have been a TIFF Provider since late 2010. My principal interest is personal development in an organisational setting, especially during/supporting organisational change. I am also involved in recruiting/placement and would like to use TIFF to help people prepare for jobs and interviews. Having been through significant personal change myself, I believe it is important to help people look at themselves, their behaviours, and enable change, if that’s what they want. I always find learning from TIFF enjoyable and interesting. | |
| Steve Surman Profile | Location: WITNEY, Oxfordshire Tel: +44 (0)1993 899007 (office hours), +44 (0)1993 703967 (home) Email: steve.surman@waitrose.co.uk I have 31 years experience in the food retail sector within the John Lewis Partnership and I have spent the last 10 of these delivering Management Development, Training and Coaching. I take great satisfaction from working one to one with my colleagues to enable them to fulfill both their business and personal potential. I added the TIFF Provider license to my range of psychometric assessment tools in 2008. I believe using TIFF with my colleagues has allowed them to focus their energy more positively and has increased their personal and business value. | |
| Sean Warren Profile | Location: LEDBURY, Herefordshire Tel: +44 (0)1531 635469 Email: sean.warren@functionalfluency.com I have worked with children since the mid 1980s. The majority of this period has been spent as a teacher in secondary schools. My main interest has been to work with colleagues to overcome the wearing effects of dealing with frequent low level disruptions. Using TIFF enables practitioners to recognise and build upon existing strengths. They gain awareness and understanding of how to be more efficient and effective by enhancing individual well being and thus the whole classroom climate. I greatly enjoy helping colleagues move beyond mere ‘coping’ to thriving as inspiring leaders for young people. | |
| Region: South East |
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| Vanessa Williams Profile | Location: SUSSEX Tel: +44 (0)7868657539 (mob) Email: Vanessa.Williams@functionalfluency.com Website: www.thewilliamspartnership.co.uk I have twenty years’ experience of supporting individuals, groups and organisations manifest their potential through coaching, group facilitation and consultancy. My approach is highly tailored and collaborative and focused on bringing about sustainable change. I pay particular attention to people related issues as change programmes are frequently derailed by a failure to address the underlying emotional and political aspects. I have been a TIFF provider since 2008 and find it an invaluable window for individuals to gain deeper self-awareness in a constructive, non-judgemental way and recognise that they have the resources they need to make the change they seek. | |
| Debbie Moore Profile | Location: EAST SUSSEX Tel: +44 (0)79411 83376 Email: Debbie.Moore@functionalfluency.com Web site: www.arietta.co.uk I have many years experience working in Learning & Development and now run my own training & coaching business. I relish the opportunities this provides me to help organisations and individuals harness their potential and grow in their effectiveness and leadership capability. I am a qualified coach and I have been a TIFF provider since 2008. I find that TIFF helps individuals raise their self awareness, build their confidence and plan practical actions they can take to build on their strengths. | |
Region: East
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| Paul Robinson | Location: WOODBRIDGE, (Nr Ipswich) Suffolk Tel: +44 (0) 1394 411607 Mob: 07788 588 887 Email: Paul Robinson@functionalfluency.com |
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| Sonia Czabaniuk Profile | Location: SCUNTHORPE, Lincs Tel: +44 (0) 1724 343631 Email: Sonia Czabaniuk@functionalfluency.com I have had a varied career in delivering support, advice and training to a diverse group of people from bank clerks to head teachers and Local Authority employees. As a consultant and partnership manager I have a wealth of experience in supporting people through the changes and challenges they face in their working life and the impact this then has on their personal life and relationships. As a TIFF Provider since 2012, I gain satisfaction from being able to give clients the tools to develop and grow professionally and personally. |
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| Steve Russell Profile | Location: PETERBOROUGH, Lincs Tel: +44 (0) 1778 345109 Email: Steve Russell@functionalfluency.com My work centres upon helping adults who are working with children and young people, predominantly in schools but also in other contexts such as secure units and Alternative Provision. I am passionate about helping colleagues to make better sense not only of the youngsters’ behaviour but also their own. To that end I am finding the Functional Fluency model and TIFF invaluable in helping colleagues develop their self-awareness and to make real changes that are mutually beneficial. Whatever the context, I hold strongly to the principles of creating a respectful working relationship, empowering others and to a belief that change and growth are always possible – no matter how elusive the next steps might seem! |
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| Matthew Spoors Profile | Location: NEWARK, Lincs Tel: +44 (0) 1636 702656 Email: Matthew Spoors@functionalfluency.com I have worked in the education sector for 20 years. I believe that the purpose of education is to grow the happiness, health and productivity of individuals and society. I believe that all of us have a drive to become more successful as human beings. I am committed to working alongside people to ensure that they become more fulfilled in their working and personal lives. I became a TIFF provider in Autumn 2012. I enjoy using TIFF to support colleagues in understanding their behaviours and to help them to expand on the things they already do well. |
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| Mark Wilkinson Profile | Location: BRIGG N., Lincs Tel: +44 (0) 1652 656486 Email: Mark Wilkinson@functionalfluency.com Since 1994 I have worked within a careers education and guidance setting. From roles as careers adviser to New Deal manager to careers education consultant I have been driven by a desire to create better career – and thus life - transitions for people. I became a TIFF provider in 2012 as I was curious about how it empowers and develops individuals. Now I am looking forward to using TIFF with clients and discovering how they use it to transform their lives. |
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| Steve Willshaw Profile | Location: LINCOLN, Lincs Tel: +44 (0) 1673 866366 Email: Steve Willshaw@functionalfluency.com Having taught in a wide range of secondary schools for over 20 years, I am now a consultant working with English departments to improve their performance. The Functional Fluency model and TIFF are extremely useful in helping individuals to work more effectively to achieve their goals and to function as part of a team. Increasingly, teachers and other professionals have to work in pressurised environments and TIFF helps to provide some realism and focus in this situation, enabling them to make more efficient use of their finite resources. The holistic approach of TIFF, systematically examining all aspects of a person's behaviour patterns and the implications these have at home and at work are a fascinating element of working to develop solutions with clients. |
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| Joanne Wright Profile | Location: SLEAFORD, Lincs Mob: 07525 618 288 Email: Joanne Wright@functionalfluency.com I have worked as a secondary school teacher for 12 years in 3 different schools. I become a Head of Department early on in my career and then moved to work for CfBT Education Services as a School Improvement Consultant in September 2009. My work focused on Physical Education initially and has now moved into leadership and management support for schools. I have always been committed to helping people to flourish in their professional roles; this is what has led me to becoming a TIFF provider. I really enjoy working and supporting individuals in realising and utilising their own strengths as well as supporting them to bring about the changes they want to see. |
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| Region: North West |
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| Eleanor MacBrayne Profile | Location: LANCASTER, Lancashire Tel: +44 (0)1524 389633 Email: Eleanor.MacBrayne@functionalfluency.com As a secondary school teacher for over thirty years, I have tried to create independent, confident learners. In my quest to promote emotional literacy, I found that TIFF provided the best tool to raise awareness that as teachers, we teach far more than a subject: we teach students how to behave by example. I became a TIFF provider in 2010 using TIFF with teachers, as a professional and personal development tool, to enable them be more effective and enjoy what they are doing. I am now a freelance trainer working with staff to put relationships at the heart of learning. | |
| Ian Tomlinson Profile | Location: MANCHESTER Tel: +44 (0)7966 390 857 Email: ian.tomlinson@functionalfluency.com Website: manchesterpsychotherapy.net I work as an educator and a therapist and have found TIFF to be invaluable in both areas. Licensed in 2011, I have used the tool to support both teachers and clients to become more effective in what they do. Both groups have responded very positively to TIFF and have enjoyed the experience with the opportunity to talk about their life goals and their concerns about not achieving these. Clients love the chance to celebrate what they are doing well and identify and change the behaviours that are holding them back. Using TIFF raises awareness and empowers individuals to change. | |
| Region: Other |
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| UK Associate Members of Fluent Self CIC | |
| Celia Bernie | Location: BRISTOL Tel: +44 (0)117 942924 Email: collandbirnie@blueyonder.co.uk | |
| Ann Bevan | Location: BRISTOL Tel: +44 (0)7773 785477 Email: ann.v.bevan@btinternet.com | |
| Carole Hewitt | Location: SOMERSET Tel: +44 (0) 1458 253760 Email: carole@choicescoaching.org.uk | |
| Pol Marson | Location: BRISTOL Tel: +44 (0) 7825 840417 Email: pmarson@blueyonder.co.uk | |
| Valerie Fawcett | Location: ABINGDON, Oxfordshire Tel: +44 (0)1235 522859 Email: valerie.fawcett@functionalfluency.com | |
| Julia Robb | Location: BUDLEIGH SALTERTON, East Devon Tel: +44 (0)1395 442243 Email: julia.robb@functionalfluency.com | |
| Maggie Satterthwaite | Location: CORNWALL Tel: +44 (0)7979 726698 Email: Maggie.Satterthwaite@functionalfluency.com I have worked within education/training for over 20 years, initially in Administration Management within a private training company, and over the last 10 years with a Further Education College, within the Adult Guidance Team. The clients I work with are often dealing with personal issues which prevent them moving forward. I became a TIFF provider in 2010 and believe the exploration of cognitive behaviour TIFF provides, with the focus on the individual’s ability to respond positively to people and situations, is hugely beneficial in raising self awareness, confidence and self belief, essential for progression and achievement. |
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| TIFF Providers in Germany: | |
| Sylvia Paoli | Location: D-10557 BERLIN Tel: +49 (0)30 3915848 Mobil: +49 (0)173 216 0071 Email: Sylvia.Paoli@functionalfluency.com |  |
Iris Brexendorf Profile | Location: 28357 BREMEN Tel: +49 (0)171 360 9695 Email: i.brexendorf@konzepte.com
Web site: www.konzepte.com Als Coach und Beraterin begleite ich seit vielen Jahren Menschen, Teams und Unternehmen in ihren individuellen Veränderungs-prozessen, seit 2007 setze ich dabei TIFF ein. Oft haben Führungskräfte das Gefühl, dass manches sich nur mühsam entwickelt und sie in ihrem Vorgehen nicht so wirksam sind, wie sie es sein möchten und könnten. Dann gibt ihnen TIFF Klarheit und Denkanstöße über die Gründe dafür. Im gemeinsamen Gespräch darüber finden wird schnell Anhaltspunkte, wie sie zukünftig wirkungsvoller handeln und damit erfolgreicher in ihrer Aufgabe und zufriedener mit sich selbst werden können. |  |
Petra Henssler Profile | Location: D-76597 LOFFENAU Raum Karlsruhe Tel: +49 (0)7083 524107 Mobil: +49 (0)173 2655657 Email: Petra.Henssler@functionalfluency.com Web site: www.konzepte.com In meiner langjährigen Tätigkeit als Beraterin in Organisationsentwicklungs-prozessen und als Trainerin und Coach für Führungskräfte habe ich immer wieder erfahren, dass gerade in Zeiten des ständigen Wandels nach Möglichkeiten gesucht wird, wie man die persönliche Einflussnahme und Wirksamkeit erhöhen kann In diesem Kontext setze ich TIFF seit 2007 im businesscoaching ein und bin immer wieder begeistert, wie praktikabel dieses Verfahren ist und wie einfach Menschen mit dieser Unterstützung ihre Wirksamkeit erhöhen können. |  |
| Kimberly Colegrove Profile | Location: D-50678 KÖLN Tel: +49 (0)221 2769188 Email: Kimberly.Colegrove@functionalfluency.com Seit 1992 unterstütze und begleite ich Menschen in Organisationen dabei sich in ihren beruflichen Rollen als Führungskraft, Mitarbeiter oder Teil eines Teams zu reflektieren, ihre Stärken zu erkennen und auszubauen und ihr Verhalten positiv zu entwickeln. Eine zusätzliche Stärke sehe ich darin, mit internationalen, amerikanisch-deutsch geprägten Unternehmen zu arbeiten, da ich in beiden Kulturen gelebt habe bzw. lebe und beide Sprachen in den erforderlichen Feinheiten beherrsche. |  |
Alexandra Grunert Profile | Location: D-50677 KÖLN Tel: +49 (0)221 9419401 Mobil: +49 (0)173 2767796 Email: Alexandra.Grunert@functionalfluency.com Web site: www.konzepte.com Seit 15 arbeite ich erfolgreich in den Bereichen Beratung, Training und Coaching mit und für Führungskräfte aus verschiedenen Branchen. Jedem Entwicklungsprozess liegen Annahmen über das Verhalten der zu begleitenden Führungskraft zugrunde. Diese Annahmen kann ich mit dem TIFF-Modell, das ich seit 2008 als TIFF-Provider nutze, überprüfen, und wichtige Erkenntnisse für Entwicklungsschritte gemeinsam mit dem Klienten daraus ziehen. Meine Klienten erleben diesen positiven Ansatz als stärkend und sie in die Richtung führend, in die sie wachsen möchten. |  |
| Frank Duncklenberg Profile | Location: D-53343 WACHTBERG Raum Bonn
Tel: +49 (0)1715305522 Email: Frank.Duncklenberg@functionalfluency.com Website: www.konzepte.com Sowohl in meiner 14-jährigen selbständigen Trainertätigkeit als auch in nunmehr meinem 2-jährigen Angestelltenverhältnis als Trainer stellte und stelle ich fest, dass Menschen (mich selbst inbegriffen) ein Bild von ihren wirkungsvollen Verhaltensweisen brauchen. Dieses Bild bekommt mit TIFF mehr und mehr scharfe Konturen und steht mir bei der gemeinsamen (Klient und Provider) Erstellung dieses Kunstwerkes seit 2007 als ein wirkungsvolles Instrument in der Begleitung von Menschen zur Seite. |  |
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| TIFF Providers in the Netherlands: | |
| Karlijn Hoorens | Location: AMSTERDAM, HOLLAND Tel: +31 (0)628760260 Email: karlijn.hoorens@gmail.com |  |
| Petra Korevaar | Location: WEESP, HOLLAND Tel: +31 (0)294419 278 or +31 (0)646314 129 Email: korevaar@inxrease.nl Web site: www.inxrease.nl |  |
| Max Boeckhorst | Location: WEESP, HOLLAND Tel: +31 (0)294419 278 or +31 (0)654611 377 Email: boeckhorst@inxrease.nl Web site: www.inxrease.nl |  |
| Annemarijn Hoorens | Location: UTRECHT, HOLLAND Tel: +31 (0)614281611 Email: annemarijn@yahoo.com Web site: www.bureauinbloei.nl |  |
| Linda Weijers | Location: HAARLEM, HOLLAND Tel: +31 (0)647050157 Email: linda@mensenorganisatie.org Web site: www.mensenorganisatie.org/ |  |
| Harry Gerth | Location: WOUDENBERG, HOLLAND Tel: +31 (0)334940353 or +31 (0)620538285 Email: info@harrygerthconsultancy.nl Web site: www.harrygerthconsultancy.nl/ |  |
| Iluska Adriaansens | Location: NAARDEN, HOLLAND Tel: +31 (0)611003779 Email: welcom@ilumnia.nl Web site: www.ilumnia.nl |  |
| Nicoline van der Heijden | Location: AMSTERDAM, HOLLAND Tel: +31 (0)206276094 Email: info@tarantula.nl Web site: www.tarantula.nl/ |  |
| Allard de Hoop | Location: UTRECHT, HOLLAND Tel: +31 (0)302733908 Email: a.dehoop@ao.nl Web site: www.ao.nl |  |
| Frank Weijers | Location: NIJMEGEN, HOLLAND Tel: +31 (0)652403247 Email: f.weijers@me.com Web site: www.splusw.nl/ |  |
| Louis Steeman | Location: BEMMEL, HOLLAND Tel: +31 (0)653775347 Email: Steeman@splusw.nl Web site: www.splusw.nl/ |  |
| Christel S.M. Koerhuis | Location: DELFGAUW Tel: +31 (0)654745054 Email: christel@acrossconsultancy.nl Web site: www.acrossconsultancy.nl |  |
| Renate Damen | Location: HEERHUGOWAARD Tel: +31 (0)655768207 Email: renate.damen@hetnet.nl Web site: www.renatedamen.nl |  |
| Laura Soudijn | Location: ZEIST Tel: +31 (0)641565804 or +31 (0)621217742 Email: laurasoudijn@hotmail.com |  |
| Martian Slagter | Location: GRONINGEN Tel: +31 (0)621841542 Email: info@meerperspectief.nl Web site: www.meerperspectief.nl |  |
| Monique Mars | Location: BREDA Tel: +31 (0)641403735 Email: moniquemars@ziggo.nl |  |
| Roeland ten Napel | Location: BEEKBERGEN Tel: +31 (0)653542026 Email: activelearning@orange.nl Web site: www.activelearning.nl |  |
| Frans Hoogland | Location: HOUTEN Tel: +31 (0)622487858 Email: f.hoogland@puls.nl Web site: www.puls.nl |  |
| Pascalle Dubbeling | Location: ALMERE Tel: +31 (0)622986943 Email: pdubbeling@pasontmeot.nl Web site: www.pasontmoet.nl |  |
| Richard Hamaker | Location: ALMERE Tel: +31 (0)624088393 Email: richard.hamaker@oelan.nl Web site: www.oelan.nl |  |
| Antoinette van Reekum | Location: UTRECHT Tel: +31 (0)621586029 Email: info@shine-academy.nl Web site: www.shine-academy.nl |  |
| Anneke Postma | Location: DOETINCHEM Tel: +31 (0)633852582 Email: info@abcpostma.nl |  |
| Conny de Laat | Location: CULEMBORG Tel: +31 (0)644444377 Email: info@connydelaat.nl Web site: www.connydelaat.nl/ |  |
| Theo Seegers | Location: ALMERE Tel: +31 (0)622477452 Email: tseegers@effective-im.nl |  |
| Jelly Bijlsma | Location: ALMERE Tel: +31 (0)624190128 Email: jelly.bijlsma@jbct.nl Web site: www.jbct.nl/ |  |
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| TIFF Providers in the Western Pacific: | |
| Cindy Lensen | Location: KUALA LUMPUR, MALAYSIA Tel: +6 (0)175 490001 Email: inspiration@cindylensen.com Web site: www.cindylensen.com |  |
| Ian Howells Profile | Location: Perth, Australia Tel: +61 (0) 84385 56438 Email: ian.howells@lwb.org.au ’ve had the delight of seeing my four children developing their own relationships and growing their own children. As a social worker I am reminded every day that the responsibility of parenting is often recognised only in hindsight. I have found that Functional Fluency is the key to understanding our capacity to communicate with our offspring and enhance the experience of parenthood. My own use of TIFF has raised my personal awareness to great effect, which also, professionally, helps me to enable others to make positive changes for their children and for themselves. | |